Customer Service, Call toll-free 1-866-340-7707Return/Exchange Policy

Your Ponytail hat is custom designed by you at the time of your purchase, to fit your personal look. Due to the personal nature of our product we do not accept any returns.

Return Policy: We do not accept any returns.

However, if your product is damaged upon receiving, please contact us to discuss an exchange at CustomerService@Inspiredbyyou.org or toll free at 1-866-340-7707

Exchange Policy: Please read exchange policies to determine if your items are eligible and any fees that may apply.

**All exchanges must be requested within 5 business days of receiving your product(s)

You will be responsible for shipping until we accept it by issuing a return PO number. Please make sure your exchange is shipped to us in the original box and clearly marked with your PO number and personal information.

**All products returned without a PO number will not be accepted and returned to you at your expense.

Once approved with a PO number all exchanges are to be sent to:

Inspired By You, Inc.
3749 D Gulf Breeze Pkwy #331
Gulf Breeze, FL 32563
United States of America


We donate a portion of every sale to cancer research and support groups, click to learn how you can help.
Back to top